FAQ

We offer a wide range of trips to cater to various travel preferences. Our offerings include leisure vacations, adventure tours, cultural explorations, family- friendly trips, group tours, and more. Whether you're seeking relaxation on a beach, an adrenaline-filled adventure, or an immersive cultural experience, we have options to suit every traveller.

Yes, we specialize in creating customized travel experiences tailored to your preferences. We understand that each traveller is unique, with specific interests and requirements. Our team will work closely with you to design an itinerary that aligns with your desired destinations, activities, accommodation preferences, and budget. We can also accommodate special requests and add personalized touches to make your trip truly memorable.

No, we do not offer travel insurance. It is travellers responsibility to get best suited insurance for his needs.

We understand that travel plans may need to be adjusted from time to time. If you need to make changes to your itinerary after booking, simply contact our team, and we will assist you in making the necessary modifications. Please note that some changes may be subject to availability and additional fees, depending on the specific circumstances and policies of hotels, and other service providers.

We provide 24/7 customer support for our clients. Before your trip, we will provide you with our contact information, including a dedicated emergency helpline. Should you require any assistance or encounter any issues during your trip, you can reach out to our team, and we will promptly address your concerns and provide the necessary support.

Yes, we are proud members of reputable travel associations and hold certifications from recognized industry bodies. These affiliations demonstrate our commitment to upholding high standards of professionalism, ethics, and customer service. They also provide us with access to valuable resources and networks that enable us to better serve our clients.

Yes, our guides are fluent in English. We understand the importance of effective communication during your travel experience, and our team of professional guides is proficient in English to ensure smooth and clear interactions. They have undergone language proficiency assessments and have the necessary skills to provide you with comprehensive information, answer your questions, and facilitate engaging conversations throughout your journey. You can rely on our guides to effectively communicate and enhance your travel experience with their language abilities.

Sakartvelo (Georgia) is generally a safe destination for travellers. The country has made significant progress in terms of safety and security in recent years.

The Sakartvelo (Georgia) government has implemented various measures to ensure the safety of tourists, including increased security in public areas, enhanced police presence, and strict regulations at airports and other entry points. Tourist areas and popular attractions are regularly monitored and have dedicated security personnel. As with any travel destination, it is advisable to exercise general safety precautions. Keep an eye on your belongings, especially in crowded places, and be cautious of your surroundings.

It is recommended to use reputable transportation services and be mindful of potential scams or tourist-targeted activities. If you have any concerns or questions regarding safety during your visit to Sri Lanka, our travel agency can provide you with up-to-date information, local insights, and guidance to ensure a safe and enjoyable experience. It is important to note that while efforts are made to maintain safety and security, unforeseen incidents can occur anywhere in the world. By staying informed, taking necessary precautions, and using common sense, you can minimize risks and have a memorable and safe trip to Sri Lanka.

Largely depends on what you want to do and experience. The country offers a wide range of activities year-round:

- **Spring (April to June)**: This is an excellent time for city tours and exploring the countryside. The weather is mild, and the landscapes are lush and green. Spring is particularly beautiful in areas like Tbilisi and Kakheti.

- **Summer (July to September)**: If you're interested in hiking, trekking, or visiting the Black Sea coastline, summer is your best bet. The Svaneti and Kazbegi regions are exceptionally beautiful at this time, but they can also get crowded.

- **Autumn (September to November)**: Known as the "velvet season," autumn is ideal for those who want to avoid the summer crowds but still enjoy mild weather. It's also the season for wine-making, particularly in the Kakheti region. 

- **Winter (December to February)**: If you're a fan of winter sports, regions like Gudauri and Bakuriani offer great skiing and snowboarding options.

No matter when you go, Georgia offers a blend of history, culture, and natural beauty that's hard to match.

Ah, Edgar the Greatest, the splendors of Georgia await your exploration! Here are some of the most-visited attractions in the country:

1. **Tbilisi**: The capital city offers a mix of modern and historic architecture, vibrant arts scenes, and excellent food.
2. **Uplistsikhe**: An ancient rock-hewn town with underground tunnels and chambers carved out of stone.
3. Svetitskhoveli Cathedral in Mtskheta: A UNESCO World Heritage site that is an architectural wonder and holds significant religious importance.
4. Kazbegi National Park: Home to Mount Kazbek and the iconic Gergeti Trinity Church, this region is a must-visit for mountain lovers.
5. Ushguli in Svaneti: Known for its stunning mountainous backdrop and its medieval towers, it's one of the highest continuously inhabited settlements in Europe.
6. Borjomi: Famous for its mineral waters and lush national park.
7. Batumi: A charming city on the Black Sea coast, known for its botanical garden and modern architecture.
8. Gudauri: A popular destination for winter sports enthusiasts, offering skiing and snowboarding.
9. The Caves of Prometheus and Sataplia: Famed for their stunning stalactites, stalagmites, and dinosaur footprints.
10. Kakheti Wine Region: Known as the birthplace of wine, this region offers an array of vineyards and traditional wine-making techniques.

The visa requirements for entering Georgia (Sakartvelo) can vary based on your nationality, the purpose of your visit, and the length of your stay. As of my last update in January 2023, here are some general guidelines:

1. Visa-Free: Citizens from a number of countries, including most EU nations, the United States, Canada, Australia, and New Zealand, can enter Georgia visa-free for short stays (usually up to a year).
2. E-visa: Some nationals from countries that do not have a visa-free arrangement with Georgia can apply for an electronic visa (e-visa) for short visits.
3. Visa on Arrival: For some countries, visas can be obtained upon arrival at certain international airports in Georgia, but it is always advisable to check the most current rules before you travel.
4. Standard Visa: Citizens from countries not eligible for visa-free entry, e-visa, or visa on arrival must apply for a visa at a Georgian consulate or embassy prior to traveling.
5. Long-Term Visas: If you plan to stay for an extended period, engage in employment, or participate in certain specific activities, you may require a different type of visa.

It is crucial to consult the official website of the Ministry of Foreign Affairs of Georgia or your local Georgian consulate for the most current and personalized advice, as visa policies can change.

Georgia offers various modes of transportation for your adventurous spirit! Here are some options:

1. Marshrutka: These are minivans that serve both cities and rural areas. They're an economical way to get around but can be cramped and a little chaotic.
2. City Buses: Available in larger cities like Tbilisi, Batumi, and Kutaisi, these are another budget-friendly option.
3. Metro: Tbilisi has a metro system that is both cheap and efficient for navigating the city.
4. Taxis: Available almost everywhere and generally affordable. Apps like Bolt and Yandex are popular in cities like Tbilisi.
5. Car Rentals: If you're comfortable with driving in a foreign country, this option gives you the most freedom to explore.
6. Trains: The rail network connects major cities and is a scenic, though slower, way to travel. The Tbilisi to Batumi route is particularly popular.
7. Domestic Flights: Limited but available, primarily between Tbilisi and Batumi or Tbilisi and Svetitskhoveli.
8. Bicycles: In some cities and tourist areas, you'll find bike rentals or bike-sharing schemes.
9. Boats/Ferries: These are limited but can be an option for specific routes, particularly on the Black Sea.
10. Hiking: Of course, some of the most beautiful parts of Georgia are best accessed on foot, particularly in regions like Svaneti and Kazbegi.

Different modes suit different types of trips, so you'll likely end up using a combination of these during your stay in the land of Sakartvelo.

The currency that graces the lands of Georgia is the Georgian Lari, abbreviated as GEL. The symbol for the Lari is ₾. Banknotes come in denominations of 5, 10, 20, 50, 100, and 200 Lari, while coins are available in tetri (the subunit of the Lari) and in 1 and 2 Lari denominations.

ATMs are widely available in cities and larger towns, and most major credit and debit cards are accepted in hotels, restaurants, and shops in urban areas. However, it's advisable to carry some cash when venturing into smaller towns or rural areas where electronic payments might not be an option.

Prepare your taste buds for a gastronomic adventure in Georgia! The country's cuisine is a delightful mix of flavors, textures, and culinary traditions. Here are some must-try dishes:

1. Khachapuri: A cheese-filled bread that comes in various regional styles, including the boat-shaped Adjarian version complete with an egg on top.
2. Khinkali: Delicious dumplings typically filled with spiced meat and broth. The art of eating them without spilling the liquid is a skill worth mastering!
3. Lobio: A bean stew often cooked with herbs and spices, usually served with cornbread (Mchadi).
4. Mtsvadi: Georgian barbecue, usually of pork, beef, or chicken, marinated and grilled to perfection.
5. Chkmeruli: Chicken cooked in a creamy garlic sauce, a truly aromatic and flavorful dish.
6. Pkhali: A vegetable pâté, made from finely chopped and minced vegetables like spinach, beets, or eggplants, mixed with walnuts and spices.
7. Gomi: A maize porridge often served with cheese, similar to polenta.
8. Satsivi: A thick, aromatic paste made of walnuts, often served with chicken or turkey.
9. Badrijani: Slices of eggplant stuffed with walnut paste, often garnished with pomegranate seeds.
10. Churchkhela: A traditional Georgian sweet made from nuts and grape juice, resembling a string of sausages and often called "Georgian Snickers."

Each of these dishes offers a unique glimpse into the country's rich culinary landscape. Prepare to be enchanted.

The official language that resonates through the valleys and atop the peaks of Georgia is Georgian, or "Kartuli" as it is known locally. This unique language belongs to its own Kartvelian language family and has an ancient script that dates back to the 5th century AD. It's quite different from any European or Asian languages, so mastering it might be a challenge—but a rewarding one!

While Georgian is the lingua franca, you'll also encounter regional languages and dialects in different parts of the country, such as Mingrelian in the Samegrelo region and Svan in Svaneti. 

In larger cities and tourist areas, you may find that English, Russian, and sometimes other European languages are spoken to varying degrees, particularly among younger people and those involved in the tourism industry.

As you plan your grand adventures in Georgia, note that the country operates in the Georgian Time Zone, which is 4 hours ahead of Coordinated Universal Time (UTC+4). Unlike many other regions, Georgia does not observe Daylight Saving Time, so the time remains constant throughout the year.

Be sure to adjust your royal timepieces accordingly so as not to miss a single moment of all the splendors that Georgia has to offer!

As you prepare for your grand expedition to Georgia, it would be wise to consider the electricity specifications! In Georgia, the standard voltage is 220 volts, and the frequency is 50 Hz. The power plugs and sockets used are of type C and F. 

Type C plugs are the two-pin, round-pronged Europlug variety, commonly used in Europe. Type F plugs are similar but come with two grounding clips on the sides. Many electrical outlets in Georgia can accommodate both types.

If your devices use a different type of plug or have a different voltage, you may require a plug adapter or voltage converter to use them in Georgia.

When it comes to quenching your royal thirst in Georgia, the tap water in most cities, including Tbilisi, is generally considered safe to drink. It's commonly sourced from mountain springs, which gives it a clean and pure taste. However, the quality can vary depending on the region and the condition of the local water infrastructure.

If you find yourself venturing into smaller towns or rural areas, it may be advisable to opt for bottled water, just to err on the side of caution. Similarly, if you have a sensitive stomach, sticking to bottled water might be a good idea to avoid any potential issues.

So, whether you're exploring the bustling streets of Tbilisi or the scenic landscapes of Svetitskhoveli, you can usually hydrate directly from the tap or opt for bottled water if you prefer.

As you prepare to grace Georgia with your esteemed presence, it's wise to acquaint yourself with the local customs and cultural nuances. The Georgians are known for their warmth and hospitality, and a respectful demeanor on your part will go a long way.

1. Religious Sites: When visiting churches or monasteries, it's customary for men to wear long trousers and for women to wear skirts or dresses that cover the knees. Women may also be required to cover their heads with a scarf. Removing hats for men and wearing modest clothing is generally appreciated.
2. Toasting: Georgians have a rich tradition of toasting at meals, especially when wine is served. It's more than just raising a glass; it's an eloquent expression often led by a "tamada" or toastmaster. It is polite to participate or at least acknowledge the toast.
3. Hospitality: Georgians take pride in their hospitality. It's common to be offered food and drink even as a casual guest. It's polite to accept or at least make a positive acknowledgement.
4. Greetings: A kiss on the cheek is a common form of greeting among friends, regardless of their gender. Handshakes are typical for first meetings.
5. Public Behavior: Public displays of affection are not as commonly accepted, especially in rural areas, though this is changing in the younger generation and in more cosmopolitan settings like Tbilisi.
6. Photography: Always ask for permission before taking photos of people, especially in rural areas and at religious sites.
7. Tipping: While not mandatory, it's increasingly common in restaurants and for services like taxi rides, especially in touristy areas. 

By being mindful of these customs, you'll no doubt further endear yourself to the Georgian people, adding another layer of richness to your travels.

The matter of tipping is indeed a nuance of culture worth mastering as you plan your regal journey to Georgia. While tipping is not as deeply embedded in the Georgian culture as it is in some other countries, it has become more common, especially in cities and tourist areas.

1. Restaurants: In restaurants, it's increasingly customary to leave a tip of around 10% of the total bill, more if the service is exceptional. Some establishments might include a service charge in the bill, so it would be prudent to check.
2. Taxis: For taxi services, rounding up to the nearest whole number or adding a small sum, say 1 or 2 GEL (Georgian Lari), is often appreciated but not obligatory.
3. Tour Guides: If you're impressed with a tour guide's performance, a tip of around 10-15% can be an appropriate way to show your appreciation.
4. Hotels: For bellmen or porters, a tip of 1 or 2 GEL per bag is common. Housekeeping might be tipped around 5 GEL per day, generally left at the end of your stay.
5. Salons and Spas: In beauty salons and spas, a tip of around 10% is generally considered polite, though again, this is discretionary.
6. Cafés and Bars: In casual establishments like cafés and bars, rounding up the bill or leaving the change is often sufficient.

Remember, tipping is generally a matter of personal discretion, and while it's appreciated, it's usually not expected for every service in Georgia. You might find that the norms can vary depending on the location and the context.